Warranty policy

  • What does this warranty cover?

    • The Warranty covers all parts exchange for free.
    • After the warranty period, customers needs to pay for the parts exchange. 
    • The price of product will be refunded

  • How long does the coverage last?

    • The Warranty Period for Physical Goods purchased from Hartti Group is ONE year from the date of purchase.

  • What does this warranty not cover?

    • Labor Warranty
    • Damage of a product resulting from negligence
    • Damage of a product resulting from unauthorized modification of the product
    • Damage caused by natural disaster
    • Theft or loss of the product